CPT 99214E/M Office Visit, Established Patient, Moderate Complexity
Office or other outpatient visit for the evaluation and management of an established patient, which requires a medically appropriate history and/or examination and moderate level of medical decision making
CPT 99214 reports a moderate complexity E/M visit for an established patient, or 30 to 39 minutes total time.
When to use CPT 99214
Use for an established patient with moderate complexity MDM (two stable chronic conditions, one chronic with exacerbation, one acute illness with systemic symptoms) or 30 to 39 minutes total time.
Documentation requirements
- MDM or total time supporting moderate level
- Medically appropriate history and exam
Reimbursement
Use the current payer fee schedule for this code, locality, service setting and date of service.
Rates and patient responsibility depend on the payer and service. No unsourced national average is presented here.
Common modifiers
- -25
Common denial reasons for CPT 99214
- Level not supported by MDM or time
Verify CPT 99214 against official sources
Use the code set and payer policy applicable to the date of service. This educational reference is not a coverage decision or a substitute for a qualified coding review.
- CMS Physician Fee Schedule: select the year, locality and service setting before looking up payment information.
- CMS NCCI edits and manuals: check the applicable code-pair edits and modifier instructions.
- Medicare Coverage Database: find relevant coverage and documentation policies.
- AMA CPT resources: consult the current licensed code set.
A practical documentation check
- Match the documented service to the code definition.
- Confirm patient status, laterality, components and any required interpretation.
- Check coverage, edits and payer-specific requirements.
- Have the responsible clinician or billing reviewer resolve discrepancies before submission.
Editorial sources updated September 15, 2026. Published by Jelo.
Jelo’s AI scribe is an upcoming add-on from $70/month. It is being developed to assist with documentation and code suggestions; clinicians and billing staff must verify every code. It is not included in the live platform subscription.
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