Finish the exam. The note, the ICD-10 and the code are already drafted.
Jelo's AI scribe for optometry lives inside the exam. As the refraction, slit-lamp, tonometry and fundus findings go in, it drafts the assessment, the plan, the ICD-10 codes and whether the visit supports 92014 or 99214, with a citation to the finding behind each suggestion. You review, edit and sign.
In development. Book a demo for early access; the scribe is an add-on from $70/month on top of the $300/month Jelo platform, not part of the platform fee.
4.9/5 from 50 practices
Try it on your next 5 exams (early access) · Add-on from $70/mo · Last reviewed: August 30, 2026
What is an AI scribe for optometry?
An AI scribe for optometry drafts the exam note, the assessment and plan, the ICD-10 codes and a suggested exam or E/M level from the findings the optometrist documents during the visit. Jelo's scribe is built into the EHR, works from the fields the doctor already fills in, and saves nothing until the OD reviews and signs.
General-medicine ambient scribes listen to the visit and hand you a paragraph to paste into your optometry EHR. They do not know what a 0.3 cup-to-disc ratio, a grade 2 nuclear sclerosis or a 8.4/14.0 base curve means, and they cannot tell you whether the visit supports an eye code or an E/M code. Jelo reads the structured findings instead, which is why it speaks optometry from the first exam and why the codes it drafts arrive already attached to the chart and the claim.
What is the difference between 92014 and 99214?
The 30-second rule: the chief complaint drives the code family. CPT 92014 is a comprehensive ophthalmological service for an established patient and needs all the comprehensive elements plus a diagnostic and treatment program. CPT 99214 is an office E/M visit chosen by moderate medical decision-making or 30 to 39 minutes of total time. Full evaluation of the visual system points to the eye code; managing a medical problem with data and risk points to the E/M.
Jelo checks the documented elements against both code families and suggests the level the note supports. The OD confirms. For the 12 worked scenarios, the side-by-side table and the denial-proof checklist, read 92014 vs 99214: eye codes vs E/M codes or the leaf pages for CPT 92014, CPT 99214 and CPT 92004.
Does an AI scribe replace a human scribe or technician?
No. An AI scribe removes the typing, not the pretesting. The technician still runs acuities, autorefraction, tonometry and imaging, and the doctor still performs and documents the exam. What changes is that the assessment, plan, ICD-10 codes and suggested visit level are drafted the moment the findings are in, so the OD reviews instead of writing from a blank note.
The vocabulary a generic scribe cannot claim
Jelo drafts from the same structured fields your exam templates already use, so every one of these is understood in context, not guessed from a transcript.
Need the code references? See the optometry CPT codes guide and the optometry ICD-10 cheat sheet.
How the OD reviews and signs
Every suggestion is a proposal. The chart only changes when the doctor says so.
Drafted from your findings, not a recording
As acuities, refraction, slit-lamp, tonometry and fundus fields are completed, Jelo proposes the assessment, plan and ICD-10 codes with a citation back to the finding that supports each one.
Suggests the visit level
From the documented elements Jelo suggests whether the visit supports 92004, 92014, 92002, 92012 or an E/M level such as 99213 or 99214. The OD confirms. Nothing is coded without sign-off.
Accept, edit, or reject, one at a time
Every suggestion is its own decision. Accept the myopia and presbyopia codes, edit the cataract laterality, reject the rest. Only what the doctor accepts lands in the chart.
Straight into the claim and the optical order
Approved codes flow into Jelo's built-in billing and the signed prescription carries into the optical POS, so the note, the claim and the dispense never disagree.
Audit trail on every call
Every AI suggestion, every accept and reject, and the version of the note that was signed are logged. The sign-off page discloses which codes were AI-accepted.
Opt-in per practice, off by default
Jelo's clinical AI is enabled per practice under a signed BAA. Turn it on when you are ready; the exam works exactly the same way when it is off.
Jelo vs Freed vs Heidi vs DAX Copilot
Ambient scribes are built for general medicine and produce a note you paste somewhere else. Jelo is built for the optometry exam and writes into the chart it lives in. Competitor details reflect publicly listed information; confirm with each vendor.
| Capability | Jelo | Freed | Heidi | Nuance DAX Copilot |
|---|---|---|---|---|
| Writes directly into the chart (EHR-native) | Copy/paste note | Copy/paste note | Select EHRs | |
| Optometry vocabulary (refraction, SLE, DFE, IOP, OCT, CL parameters) | General medicine | General medicine | General medicine | |
| Drafts ICD-10 codes | Check vendor | Check vendor | Check vendor | |
| Suggests eye code (920xx) vs E/M (992xx) level | ||||
| Citations to the documented findings | ||||
| Optical order and billing handoff | ||||
| Requires a microphone in the lane | ||||
| Signed BAA | ||||
| Pricing | Add-on from $70/mo (in development) | ≈ $99/clinician/mo | Free + paid tiers | Enterprise quote |
HIPAA, BAAs and what it costs
Accuracy and audit trail
Every suggestion Jelo makes carries a citation to the finding it came from, so the OD can see why H52.13 or a 92014 level was proposed before accepting it. Each accept, edit and reject is logged with the version of the note that was signed, and the sign-off page discloses which ICD-10 codes were AI-accepted. If a payer or auditor asks how a code was chosen, the answer is in the chart.
HIPAA and your BAA
Jelo is HIPAA-compliant with AES-256 encryption at rest and in transit, role-based access, and immutable audit logs, and a Business Associate Agreement is signed with every subscription. The scribe does not record audio and does not run a microphone in the lane; it reads the structured exam data you already store in Jelo. Protected health information is never used to train external models, and the clinical AI is enabled per practice, off by default, so nothing runs until you turn it on.
Pricing
Jelo platform: $300 per month flat for the whole practice, live today. That is the EHR, optical POS, patient CRM, scheduling and billing and coding the scribe writes into.
AI scribe: add-on from $70 per month. It is in development and not included in the $300 platform fee; early access is offered to practices that book a demo. For comparison, general-medicine ambient scribes run about $99 (Freed) to $250 per clinician per month, plus the EHR you paste the note into, and none of them are built for optometry vocabulary or write into the chart directly.
Reading about where AI actually fits in an eye-care practice today? See AI in optometry, 2026, and for the phones side of the practice, the AI receptionist for optometry.
Frequently asked questions
Last reviewed: August 30, 2026
Try it on your next 5 exams
A 20-minute demo on a real exam template. Watch the assessment, plan and codes draft as the findings go in, then decide. Early access for practices that book a demo; the scribe is an add-on from $70/month to the $300/month Jelo platform.
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