VisionWeb lab ordering in Jelo

Connect your practice’s VisionWeb account to bring its linked lab accounts and catalog options into the optical ordering workflow.

How the connection works

1. Connect the location’s VisionWeb account in Jelo settings.
2. Update labs to discover the supplier accounts returned by VisionWeb.
3. Review imported lab accounts and catalog synchronization before using the options in an order.
4. Prepare the optical order and check required prescription, product and lab details before submission.

What to confirm first

• Your practice has an active VisionWeb account with the required supplier accounts attached.
• Your intended lab is returned by the account connection; support is not inferred from a lab name alone.
• The required catalog and lens options are available and current.
• Your team understands submission errors, missing options and lab-specific requirements.

Scope and prerequisites

The integration is included in the Jelo platform offering. Lab relationships, ordering charges and any third-party account requirements are separate. Catalog availability and order handling depend on the connected account and lab. Confirm the exact workflow before replacing an existing ordering process.

Test a complete order in your demo

Use a de-identified example to review prescription details, frame and lens choices, lab selection and exception handling. Keep a staff owner for orders that require a correction or follow-up.

Optical checkout · Inventory · VisionWeb