VisionWeb lab ordering in Jelo
Connect your practice’s VisionWeb account to bring its linked lab accounts and catalog options into the optical ordering workflow.
At a glance
| Topic | What to know |
|---|---|
| Connection | Connect the location’s own VisionWeb account in Jelo settings. |
| Lab access | Available labs and catalogs depend on the accounts linked to your practice. |
| Order readiness | Check prescription, product and lab details before submission. |
How the connection works
- Connect the location’s VisionWeb account in Jelo settings.
- Update labs to discover the supplier accounts returned by VisionWeb.
- Review imported lab accounts and catalog synchronization before using the options in an order.
- Prepare the optical order and check required prescription, product and lab details before submission.
What to confirm first
- Your practice has an active VisionWeb account with the required supplier accounts attached.
- Your intended lab is returned by the account connection; support is not inferred from a lab name alone.
- The required catalog and lens options are available and current.
- Your team understands submission errors, missing options and lab-specific requirements.
Scope and prerequisites
The integration is included in the Jelo platform offering. Lab relationships, ordering charges and any third-party account requirements are separate. Catalog availability and order handling depend on the connected account and lab. Confirm the exact workflow before replacing an existing ordering process.
Test a complete order in your demo
Use a de-identified example to review prescription details, frame and lens choices, lab selection and exception handling. Keep a staff owner for orders that require a correction or follow-up.
Optical checkout · Inventory · VisionWeb
Review your lab ordering workflowFrequently asked questions
Does Jelo include a VisionWeb account?
Your practice connects its own VisionWeb account. Confirm account access, linked lab accounts and available catalogs before preparing orders.
Are all labs available through the integration?
No universal lab list is promised. Jelo discovers the supplier accounts returned by the practice’s VisionWeb connection; verify the labs and catalog options your location needs.
Is VisionWeb lab ordering live in Jelo?
Yes. The integration launched in September 2026. Account and lab configuration still need to be completed for your practice.