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Blog: Optometry & Optical Practice Insights | Jelo

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THE JELO JOURNAL

Answers to the stuff that
slows your practice down.

From chasing claims to choosing an EHR, find straightforward guides to the everyday headaches of running an optical practice.

$An optical lens refracts pink light beside a pair of eyeglasses.$ THE SPOTLIGHT

AI & automation

AI in optometry. What actually helps?

AI in optometry in 2026 does five concrete jobs: answers the phone, books and reminds, verifies benefits, drafts exam documentation and codes, and runs recalls. This guide explains each one, compares the leading AI scribes and receptionists, works the ROI against a front-desk hire, and answers the HIPAA question every OD asks.

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Rose eyeglasses, a calculator and neatly arranged paperwork on a white desk.

Billing & insurance

Optometry billing services vs software: who owns the claim after submission?

Compare the work handled by a billing service, in-house software, and Jelo’s integrated AI Biller, from preparation through payment.

Sep 23, 20264 min read

Patient folders, envelopes and a coin tray arranged across a desk.

Billing & insurance

Optometry medical billing: from exam note to paid claim

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Follow an optometry medical claim from coverage checks and exam documentation through submission, payer response, and payment reconciliation.

Sep 23, 20265 min read

A clipboard, pink markers and eyeglasses arranged for a billing checklist.

Billing & insurance

Optometry billing and coding: a claim handoff checklist

Use a five-part checklist for clinical documentation, coverage, coding, claim preparation, and payer follow-up.

Sep 23, 20264 min read

Folders, envelopes and optical objects arranged in a circle.

Billing & insurance

What is optometry revenue cycle management?

Optometry revenue cycle management (RCM) connects the exam, insurance claim, payment posting, and optical checkout.

Sep 23, 20265 min read

$An optical lens refracts pink light beside a pair of eyeglasses.$ Article

AI & automation

AI in Optometry (2026): What It Actually Does Today — Scribes, Receptionists, Coding and Claims, With Honest Costs

AI in optometry in 2026 does five concrete jobs: answers the phone, books and reminds, verifies benefits, drafts exam documentation and codes, and runs recalls. This guide explains each one, compares the leading AI scribes and receptionists, works the ROI against a front-desk hire, and answers the HIPAA question every OD asks.

Aug 30, 20268 min read

Two benefit folders beside eyeglasses and coins.

Billing & insurance

VSP vs EyeMed Reimbursement 2026: What Optometrists Actually Get Paid (and How to Bill Medical on Top)

VSP and EyeMed typically reimburse an independent optometrist $40 to $90 for a routine exam depending on plan tier, with refraction bundled and materials paid as lab-cost-plus dispensing fees. This guide lays out the 2026 ranges by tier, the vision-vs-medical decision tree, the six denials that cost practices the most, and a worked revenue table by exam mix.

Aug 30, 202610 min read

Two clinical clipboards with an optical lens and stethoscope.

Billing & insurance

92014 vs 99214: Eye Codes vs E/M Codes — Which One to Bill (12 Worked Exam Examples)

Eye codes (92002–92014) and E/M codes (99202–99215) describe the same visit from two different angles, and the chief complaint decides which one you bill. This guide gives you the 30-second rule, a 92014 vs 99214 side-by-side with 2026 Medicare ranges, 12 worked exam scenarios, the new-vs-established decision tree, and a documentation checklist that survives an audit.

Aug 30, 202614 min read

Eyeglasses, a notebook and a calculator on an optometrist’s desk.

Careers & team

Optometrist Salary in 2026: What ODs Actually Earn

Optometrist salary context using the May 2025 BLS median of $136,570, plus a checklist for comparing offers, benefits and practice ownership.

Aug 3, 20262 min read

An insurance card sleeve, optical lens and check-shaped paperweight.

Billing & insurance

Optometry Insurance Verification: A Practical Guide (Medical + Vision)

A practical how-to guide for optometry practices on verifying both medical and vision insurance benefits before the visit, covering VSP, EyeMed, Davis Vision, prior authorization, frequency limitations, secondary coverage, and denial prevention.

Jun 6, 202618 min read

An appointment calendar, phone and eyeglasses on a sunlit desk.

Patient communication

How to Reduce No-Shows in Your Optometry Practice

Practical, data-backed tactics to reduce no-shows in your optometry practice: automated SMS and email reminder cadences, two-way confirmation, self-reschedule links, AI waitlist backfill, and no-show policies that protect your schedule and recover lost revenue.

Jun 6, 202615 min read

Optometry testing tools and a folded uniform on a counter.

Careers & team

Optometry Technician: Job Description, Salary, and Certification

An optometry technician supports licensed optometrists by performing pretesting, operating diagnostic equipment, and preparing patients for exams. Learn what the role involves, how much it pays, how to get started, and which certifications (JCAHPO COA, COT, COMT) can advance your career.

Jun 6, 202618 min read

A calculator and two quote folders beside eyeglasses.

EHR & switching software

RevolutionEHR Pricing in 2026: Plans, Scope and Quote Checklist

Review RevolutionEHR’s published plan prices, what to confirm in a quote, and how to compare equivalent scope with Jelo.

Jun 6, 20262 min read

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